unusual is a multimedia content production company. We make a range of programmes / audio for a variety of outlets including the BBC, Audible, commercial radio, and private clients. We are committed to protecting the privacy and security of your personal data.
What will we collect and how will we use it?
The personal information we collect from you when you contact us is your name, email and (when provided) phone number and physical address. The legal basis on which unusual processes your personal information is its Legitimate Interest in producing and developing content for our programmes as well as administering the production of that content.
Unusual is the ‘data controller’ of this information. This means that unusual decides what your personal information is used for, and the ways in which it is processed. Where we process your personal information for our Legitimate Interests, we will carefully consider any impact on you and will not use your personal information where such impact overrides our interests.
Retaining your personal information
We will keep your data from phone calls, emails, social media messages and letters in line with our data retention policy, and no longer than is required for us to produce and manage the content for which we have collected your data. Your data will then be destroyed. The periods for which your data will be held can be obtained from the production team of the programme you have contacted.
Sharing your information
The information you provide will never be shared with anyone outside the production team of the programme you have contacted.
Your rights and more information
If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, please email firstname.lastname@example.org
If you raise a complaint with unusual about the way we have handled your personal information and you are dissatisfied with our response, you are entitled to lodge a concern with a supervisory authority. In the UK, the supervisory authority is the Information Commissioner’s Office (ICO), which can be contacted at https://ico.org.uk/concerns.